Error 3343 is a database error. Unfortunately, PCCharge is still in the stone-ages of computer technology and they think VB6.0 and MS Access 2.0 are stable and secure … At any rate. 3343 is simply an unrecognizable database, in this case due to corruption. There is a program in the PCCharge directory called VisData. This will allow you to run a repair and compact the database. To use:
First make a backup of your PCCW.MDB database in your PCCharge directory (C:\Program Files\Active-Charge (PaymentServer); C:\Program
File -> Repair MDB.
Select the PCCW.MDB database from your PCCharge directory.
Select ‘No” to open Repaired Database.
File -> Compact MDB … 2.0 MDB
Again, Select the PCCW.MDB
It will then prompt for what you want the database to be named. Simply select PCCW.MDB again, select ‘YES’ to replace existing database.
Select ‘NO’ to encrypt database.
Select ‘NO’ to Open Compacted database
Exit Visdata and start PCCharge.
It would also be a good idea to go ahead and update to the latest available Scripting Runtime library. This can be found by going to microsoft.com and searching for the phrase ‘windows script’. (To my knowledge, 5.7 is the latest version).