TECHNOLOGY INFRASTRUCTURE

Often the forgotten component of any network design, your computer network cabling infrastructure can become your biggest headache. Designing and planning a structured cable plant design for your building or office simplifies management of moves, adds and changes, which comprise a majority of your day-to-day administration headaches and provides you with a reliable infrastructure for data transport. Having designed and implemented systems for clients throughout Michigan, our expertise will help you in implementing a "transparent", structured cabling system that allows you to concentrate on more important issues, such as running your network.
ITS designs, installs, and maintains structured voice, data (computer network cabling, ie: Ethernet) and fiber-optic cabling systems (single and multi-mode fiber optic) based upon the specific needs of your company or business. Our structured cabling system designs:

Allow for adds, moves, and changes (MACs) quickly and easily.
Allow growth with minimal incremental cost.
Accommodate a wide variety of hardware configurations and network topologies
Integrate with any computer and telephone system to allow for maximum interchangeability and flexibility.
Utilize high-quality, industry-leading components with stringent manufacturer warranties.
Are guaranteed to be certified to industry-standard specifications, such as TIA/EIA-568-B Commercial Building Telecommunications Cabling Standard.
Pride in workmanship still counts! Installation services include implementation of any cabling design and our maintenance service extends to providing support for any of our installations as well as non-ITS installations. Considering that a typical Ethernet infrastructure will be in place for 20-30 years, and that critical technologies such as voice/telephone (VoIP), and video surveillance (IP-based video), that have traditionally been installed on separate copper and coaxial networks are now becoming part of the LAN network infrastructure, we feel that it's more critical than it ever has been to select the right infrastructure partner from the start.

One of the biggest advantages of working with ITS on your next voice or data cabling or fiber project is that we are a one-stop solution, our expertise doesn't end at the wall jack. Once we have completed your cabling or fiber project, we won't leave you hanging when you ask us about power, cooling, networking or telephony issues. Why? Because we are experts in the design, integration, installation and support of highly scalable power and cooling solutions. What this all means to you is that this consolidated training and expertise allows us to bring a complete solution to the table because we understand the data center from the copper and fiber, to the metals, racks and cable raceway, to the power and cooling needs, to the final integration with your voice and data systems, wireless infrastructure and VoIP systems. We strive to provide our customers with comprehensive solutions. And that doesn't mean that you have to be huge to call us, we're happy to work on small projects for customers only needing a drop or two, all the way up to multi-story, multi-faceted datacenters. Every customer is important and appreciated here!

Testing and Certification

Many people "install" network cabling, but fail to actually test and certify it. There is a difference. Simply installing cabling and then running a "tester" on it is not the same as certifying that the voice and data cabling will actually meet the rated speed that you're paying for. Devices may light up at both ends of the connection, but how do you really know that you're getting 100Mb, and maybe not 10Mb? When network problems arise, do you really want to have to worry about the wiring being suspect?

ITS Testing and Certification Reports because of the demanding requirements of today's network infrastructure, the only true way to confirm that your cable infrastructure actually meets the specifications and quality level that you've purchased is to test and certify it. We test and certify all twisted-pair cabling for Category 5/5e/6 compliance (where applicable), including continuity, proper polarity, crossed-pairs, NEXT, and shorts with an industry-standard Fluke DTX Level IV cable certifier, or equivalent. We also test and certify all our fiber optic cabling installations. Once ITS completes an infrastructure installation, you can be assured that your physical infrastructure meets the specs that you paid for. We also maintain an archive copy of your cable/fiber scans on site, so that they can be provided in the future if you've lost your copy.

Our voice and data cabling technicians are certified too. We do not hire the lowest cost personnel that we can find or subcontract our work out to someone else. We look for high quality, professional, trained and certified full-time employees, and then continue to train them to stay abreast of the latest industry standards and performance requirements from BICSI, EIA/TIA, CompTIA, etc. We take great pride in the high quality of the workmanship that we provide and we back it up with a Lifetime Workmanship Warranty.
Graphically Document Network and Cabling Systems

Network and cabling system documentation is generated graphically using Microsoft Visio or AutoCAD. We can produce professional full color illustrations and documentation. These services include logical network design, cable routing, punch block layout, and patch panel systems for any network. This is in addition to our cable and fiber optic certification scan reports which are provided upon completion of every job.
High Quality Materials
Our infrastructure solutions primarily use industry-leading Panduit and General Cable solutions, which, when installed together, provide the customer with a 25-year product warranty. However, we have installed most major vendors products and can accommodate any specific vendor requests, including, but not limited to: Panduit, AllenTel, AT&T/Lucent, Belden, Berk-Tek, Cablofil, Chatsworth, General Cable, Hubbell, Krone, Leviton, Mohawk/CDT, Nordx/CDT, Ortronics, Siemon and Wiremold.
Warranty Information
ITS stands behind our work with a unique Lifetime Warranty, which states that we warrant the workmanship of our computer cabling for the lifetime of its installation. Materials are warranted for one (1) year, or the duration of the manufacturer's warranty whichever is longer.
Computer Room & Data Center Design
ITS has the design expertise to develop programming information and specifications for Computer Rooms, Data Centers, Telecommunications Rooms, and Equipment Closets.
We can provide the following services: Inventory and documentation of existing client equipment. Documentation of existing voice and data circuits and facilities. Coordination with equipment vendors. Space planning and design development for new equipment rooms. Comprehensive specifications for raised floors and overhead cable management. Complete equipment matrix detailing power, HVAC, loading, and space requirements. Visio/CAD drawings showing layout of equipment rooms, and equipment racks. Design of in-room fiber and copper cabling for complete equipment connectivity.

Categories of Copper Cabling
Customers often ask what the differences are between the various types of cable (ie: Cat3, Cat5, etc.). In a nutshell, the higher the number, the better the performance, and accordingly, the higher the price tag. The most common types of cabling are Category 3 (used primarily for voice today), Category 5E (the most common type of cabling, used for both voice and data, and also supports Gigabit Ethernet), and Category 6. Customers sometimes request Category 6 because they think it's a requirement for Gigabit Ethernet, which isn't quite correct. Gigabit Ethernet can run on Category 5 cabling, however, Category 6 will perform better. The key is the bandwidth the cable supports.
Category 6 is rated at 250Mhz (and the newest Category 6a specifies 500Mhz), whereas Category 5E is rated at 100Mhz. The higher megahertz support allows cabling to handle the greater amount of noise and crosstalk that occurs on a wire when faster (ie: gigabit and 10G) connections are running on that wire. When signals are run at a higher frequency that the cabling is not rated for, it can cause errors and anomalies.
So what are the cost variances? Generally speaking, you can expect to pay a 20% price premium between Cat6 and Cat5E, and a 50% price premium between Cat 5E and Cat 6a.

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